Canvas Technical Support & Guidance
QC Is Here to Support You
If you need help getting started or navigating through this course, please reach out to your instructor. The QC Office of Student Services Links to an external site. is also ready to help you achieve your academic goals. For technical assistance, please contact QC IT Help Desk Links to an external site..
Scroll down for information regarding:
- Recommended Browsers for Canvas
- Getting Help with Canvas
- The Canvas App
- How to Use Canvas: Student Guide
- Setting Your Notification Preferences in Canvas
Recommended Browsers for Canvas
Canvas works best with Mozilla Firefox Links to an external site. and Google Chrome Links to an external site.. If Internet Explorer (or Edge) is currently your only browser, you may want to install Firefox or Chrome or Firefox. Whatever browser you decide to use, we strongly encourage you to update to the newest version.
Getting Help with Canvas
Quincy College has purchased Tier 1 Support for Canvas.
If you need help, please look for the Help button at the bottom of this page. Canvas Student Support is available 24/7, 365 days a year via chat, phone, or email. For more information, please see the following support article: How do I get help with Canvas as a student? Links to an external site.
The Canvas App
The Canvas Student app is the mobile version of Canvas that helps you keep up with your course on the go. The app is handy for checking messages, completing assignments and quizzes, reading announcements, and checking your grades.
Download the Canvas Student app on Android and iOS devices, such as phones and tablets. You can find information on how to use the Canvas Student app in the Canvas Student Guide for Android Links to an external site. and Canvas Student Guide for iOS Links to an external site. support articles.
How to Use Canvas: Student Guide
Quincy College Canvas Navigation Video:
Using the Inbox:
- How do I send a message to a user in a course in the Inbox as a student? Links to an external site.
- How do I reply to submission comments in the Inbox as a student? Links to an external site.
- How do I find my unread messages in the Inbox as a student? Links to an external site.
Assignments, Discussions, & Quizzes:
- How do I submit an online assignment? Links to an external site.
- How do I upload a file as an assignment submission in Canvas? Links to an external site.
- How do I reply to a discussion as a student? Links to an external site.
- How do I take a quiz? Links to an external site.
Setting Your Notification Preferences in Canvas
You can select how and when you want to be notified when various events occur within a course. You will be notified whenever there is a change in a due date, an updated assignment, or a message sent from within Canvas. Canvas supports notification through email, SMS text message, and X. You can choose to receive notification alerts immediately, daily, weekly, or never.
For instructions, see How do I manage my Canvas notification settings as a student? Links to an external site.
Profile & Settings:
- How do I add a profile picture in my user account as a student? Links to an external site.
- How do I add a text (SMS) contact method in Canvas as a student? Links to an external site.
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