QC Is Here to Support You

If you need help getting started or navigating through this course, please reach out to your instructor. The QC Office of Student Services is also ready to help you achieve your academic goals. For technical assistance, please contact QC IT Help Desk.

Scroll down for information regarding:

Required Technologies
Recommended Browsers for Canvas
Getting Help with Canvas
The Canvas App
How to Use Canvas: Student Guide
Setting Your Notification Preferences in Canvas

Required Technologies

The following required technologies will help you engage with and complete this course:

A reliable PC or laptop with Windows 11 or MacOS.
A stable and consistent web connection.
A microphone and webcam.
Access to mobile devices (iPhone, iPad, Android device, etc.) as needed.

Recommended Browsers for Canvas

Canvas works best with Mozilla Firefox and Google Chrome. If Internet Explorer (or Edge) is currently your only browser, you may want to install Firefox or Chrome or Firefox. Whatever browser you decide to use, we strongly encourage you to update to the newest version.

Getting Help with Canvas

Quincy College has purchased Tier 1 Support for Canvas.

If you need help, please look for the Help button at the bottom of this page. Canvas Student Support is available 24/7, 365 days a year via chat, phone, or email. For more information, please see the following support article: How do I get help with Canvas as a student?

The Canvas App

The Canvas Student app is the mobile version of Canvas that helps you keep up with your course on the go. The app is handy for checking messages, completing assignments and quizzes, reading announcements, and checking your grades.

Download the Canvas Student app on Android and iOS devices, such as phones and tablets. You can find information on how to use the Canvas Student app in the Canvas Student Guide for Android and Canvas Student Guide for iOS support articles.

How to Use Canvas: Student Guide

Quincy College Canvas Navigation Video:

Using the Inbox:

How do I send a message to a user in a course in the Inbox as a student?
How do I reply to submission comments in the Inbox as a student?
How do I find my unread messages in the Inbox as a student?

Assignments, Discussions, & Quizzes:

How do I submit an online assignment?
How do I upload a file as an assignment submission in Canvas?
How do I reply to a discussion as a student?
How do I take a quiz?

Setting Your Notification Preferences in Canvas

You can select how and when you want to be notified when various events occur within a course. You will be notified whenever there is a change in a due date, an updated assignment, or a message sent from within Canvas. Canvas supports notification through email, SMS text message, and X. You can choose to receive notification alerts immediately, daily, weekly, or never.

For instructions, see How do I manage my Canvas notification settings as a student?

Profile & Settings:

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