All Courses
-
ACC 207 91 - Municipal Accounting and Finance
This course offers the students an analysis of municipal accounting and finance for the various municipalities and regions in Massachusetts. Emphasis will be placed upon revenue generating, budgeting, state aid to local communities, calculating tax rates and local options. Impact at personal level will also be studied. Prerequisite: ACC 102.
-
BUS 202 91 - Principles Of Customer Service
This course examines the principles of customer service and their significance in a service-driven economy. Topics covered include The Service Strategy, The Customer: Internal & External; Customers' Wants & Needs; Communicating Customer Service; Profiles of Successful Companies, Service People-Motivation, Commitment, and Reward. Placement at ENG 101 level strongly advised.